FAQ's

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How do I choose the right hoodie size?

Our hoodies are uniquely unisex. We provide a detailed size guide for each product to ensure the perfect fit. Generally, our hoodies follow standard sizing, but we have added some extra length to each hoodie for comfort:

  • Check the width, length, and sleeve measurements on the complete size guide
  • Use these measurements to determine a standard, or an oversized fit
  • Read customer reviews or see our social media for real-life looks

Are your hoodies machine washable?

Yes! As always, to keep your hoodie looking fresh:

  • Wash in cold water (to prevent shrinking)
  • Use mild detergent (to preserve fabric quality)
  • Avoid bleach & fabric softeners (to maintain colour)
  • Do not tumble dry (to avoid shrinkage, to preserve fabric structure & quality)
  • Cool Iron if needed (do not iron on print)

Do you offer eco-friendly/sustainable hoodies?

Not yet, but we’re actively working toward it! Currently, our hoodies are ethically manufactured and shipped in recycled poly bags to minimise waste. Sustainability is a priority for us, and we’re committed to continuous improvement whether through material innovations or packaging upgrades.

We consciously collaborate with suppliers to implement eco-friendly changes where possible and will keep you updated as we progress. 

Do you do offers or discounts?

Yes! But discounts are for subscribers only. All subscribers will be notified by email when offers and discounts are available. Please feel free to use the pop-up or subscribe section at the bottom of the website to join our community and receive offers straight to your inbox.

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What payment methods do you accept?

We accept:

  • Credit/Debit Cards (Visa, Mastercard, Amex)
  • PayPal
  • Apple Pay & Google Pay

How long does shipping take?

Shipping times vary based on location:

  • Standard Shipping: 1-3 business days (UK)

Note: Processing times may take 1-2 business days before despatch.

How can I track my order?

Once your order ships, you’ll receive a tracking number via email. You can check status via:

  • Your account page
  • The carrier’s website (DPD or Royal Mail)

What's your return/exchange policy?

We offer a 14-day return policy (conditions apply):

Items must be unworn, unwashed, and in original packaging

Provide proof of purchase for refunds/exchanges

Free exchanges for sizing issues (within the UK)